Privacy Policy

Last updated: December 2025

Introduction

At RunTribe Connect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By accessing or using RunTribe Connect, you agree to the collection and use of information in accordance with this policy.

We understand that your running data and personal information are sensitive, and we take our responsibility to protect them seriously. This document outlines our practices regarding data handling, your rights, and how you can control your information.

Information We Collect

Personal Information

When you create an account on RunTribe Connect, we collect information that you provide directly to us, including:

  • Name and username
  • Email address
  • Profile information and preferences
  • Running goals and objectives
  • Any other information you choose to share in your profile

Running Data

To provide you with the best experience, we collect and store your running-related data:

  • Distance, pace, and duration of runs
  • Route information and GPS data
  • Elevation and terrain data
  • Personal records and achievements
  • Training logs and workout history

Automatically Collected Information

When you use our platform, we automatically collect certain information about your device and usage patterns:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Usage statistics and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes to enhance your experience and improve our services:

  • Service Delivery: To provide, maintain, and improve our platform and services
  • Personalization: To customize your experience and provide relevant content and recommendations
  • Community Features: To enable social interactions, group formations, and community engagement
  • Analytics: To analyze usage patterns and improve platform functionality
  • Communication: To send you updates, notifications, and respond to your inquiries
  • Safety and Security: To detect, prevent, and address technical issues and unauthorized access
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Public Profile Information

Information you choose to make public in your profile, such as your username, running achievements, and shared routes, will be visible to other members of the RunTribe Connect community.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can access and review your personal information through your account settings
  • Correction: You can update or correct your information at any time
  • Deletion: You can request deletion of your account and associated data
  • Data Portability: You can export your running data in a standard format
  • Privacy Settings: You can control the visibility of your profile and activity
  • Opt-Out: You can opt out of certain communications and data processing activities

To exercise these rights, please contact us through the methods provided in our Contact page.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

You can control cookies through your browser settings. However, disabling cookies may limit certain features and functionality of our platform.

Children's Privacy

RunTribe Connect is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using RunTribe Connect, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact page.